Game Issues Log: Difference between revisions

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Here is a record of known game bugs and possible fix's or workarounds;

=== Game - Asyncronous Multiplayer Games ===

Description: Occasionally players will find that one or more players or teams mates are out of sync with they game. This is normally observed by an unintentional build up of units at a players base.

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Known Causes:

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1. The player is missing critical files within the WDFiles folder, and or incorrect version of game executable.

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Fix: Ensure the WDFiles Folder contains '''ALL 16''' the following files and TheMoonProject.exe is version 2.2.1;

* Interface.wd

* InterfaceEx.wd

* Language.wd

* Language221.wd

* Levels.wd

* Meshes.wd

* Parameters.wd

* Players.wd

* Scripts.wd

* Sounds.wd

* Terrains.wd

* TerrainsEx.wd

* Textures.wd

* Update001.wd

* Update221.wd

* Wave22kH.wd

2. The player has previously installed MOD files that are still present in the game directory.

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Fixes:

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a: Ensure there are no files present in the following location: '''C:\Users\%username%\AppData\Local\VirtualStore\Program Files (x86)\Reality Pump\The Moon Project''', if there are, delete all.

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a: Ensure ALL mod files are removed from the WDFiles and or CustomerWDFiles Folders.

=== Game Crashing - Computer Instability ===

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Cause: There are a number of things that can cause this, it can range from Network congestion (to many using internet), a bad cable or a "fault" with your switch/router.

Resolution: Take a screenshot of your results and also download then as a CSV (see bottom of results page). Once you have these, speak further to a member of the InsideEARTH community on [https://discord.gg/yxtzdUZ Discord] further support in resolving your issue.

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