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Game Issues Log: Difference between revisions
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Here is a record of known game bugs and possible fix's or workarounds;
Description: A player finds the game running in window mode when full screen is selected in setup.
Fix: under setup, select and ensure "intro" is enabled, this "should" make the game run in full screen.
Description: Players trying to run the game in a 16:9 aspect ratio (IE 1080p) suffer from game crashes when pressing F1 in game to access to construction menu.
Workarounds:
1. Run the game in a non 16:9 aspect ratio such as 4:3 or 16:10, see here for aspect ratio options (<https://en.wikipedia.org/wiki/Computer_display_standard#XGA>).
'''4:3 Resolutions:'''▼
▲ 4:3 Resolutions:
640×400
800×600
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1600x1200
2048x1536
'''16:10 Resolutions:'''▼
▲ 16:10 Resolutions:
1280x800
1440x900
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3200×2048
3840×2400
'''These resolutions are *NOT* supported:'''▼
▲ These resolutions are *NOT* supported:
1280x720
1360×768
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2. install an alternative Graphics mode like WineD3D or 3Dfx, see the downloads channel for options
Description: Some players experience mouse cursor jitter/jumping/lag issues.
Workarounds:
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2. install an alternative Graphics mode like WineD3D or 3Dfx
Description: Players sometimes have random situations where the game loads or even fails to load.
Fix: these have often been resolved through adding the game executable to DEP (Data Execution Prevention).
*Process - Open "Computer" then right click -> Properties -> System Protection -> Advanced -> Performance -> Data Execution Prevention then "Add" the executable for the game. Not the shortcut but the .exe file.
Description: The Game loads and no matter what resolution or settings are used, if you try to start a Campaign, Skirmish or Multiplayer game and get as far as selecting your profile, the game crashes to desktop immediately once you click "Enter the Game" or "Start Game".
Fix:
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4. now start the game and it will no longer crash.
Description: You are able to join game sessions, but cannot host any of your own even though the port forwarding in your router is set up correctly.
Fix: Try deactivating compatibility mode in Windows 10 by right-clicking 'The Moon Project.exe' and unchecking the appropriate section in the application properties. There is a high chance GameRanger is unable to set up the
virtualized TCP environment, because it gets confused about what operating system the game is running on.
Answer: You need to install the K-Lite Codec Pack to enable vidoes to play within game
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